Very great customer service. We were very satisfied with the rates she gave us .

  These people are angels. As a new car owner going into insurance shopping in the dark, they helped explain everything to me and set me up with what was best. I couldn't find a better deal anywhere and within 45 minutes they had set me up on a policy even cheaper than who I was already with. They saved me thousands, but I'm more overjoyed that they saved my sanity. 2020 has been a nightmare of a year and Superior was a light in the darkness. I trust these guys more than I ever thought I could trust an insurance company but they are real, down to earth and care about their fellow human being- unlike other employees from other companies I had the displeasure of dealing with. Moral of the story: These guys WORK with you. They HELP you and they CARE. If you're unsure as to whether or not you should work with them- take it from someone who was on the verge of a full blown mental breakdown before calling them: Do it!! You won't regret it. Edit: Forgot to mention it was Mr. Matthew Nakovich I worked with and he is a sweetheart. He knows what he's doing and cares about what works for you. Best of all, he gives you OPTIONS. That's something I feel I barely get enough of these days. Thank you Matthew!!

  The most helpful, real live people to help with your car insurance! Been with them for years and still always experience great support over the phone and in person! Quick to respond, resolve issues and email info as needed!

  best insurance place ever ! i love my girl rosie pop shes so sweet and always provides the best 10/10 service 🤍

  After spending 3 hours of calling around getting quotes, I was told to try superior. I Was on the phone maybe 15 minutes with Ms.Marisha and she found me the cheapest most affordable quote I was quoted all day. Big shout out to her. She deserves a raise I’m more than satisfied. Thank you again!

  I really liked it, I was able to save more and they always give me excellent service, thank you very much for that.

  I recently inquired about a new insurance policy through Superior Insurance in Wilmi from, NC and spoke with Karen S. on tbe phone. The service was very efficient and wasted none of my time at all. She was knowledgeable and got the job done. Very happy customer!

  We love working with superior they are quick honest and sincere and it don’t take all day to get someone on the phone like some of the other insurance agencies take awhile but not Matt and the superior team they are Johnny on the spot for all your insurance needs 👍🏾👍🏾

  Ruby is the best insurance agent! Always available and always manages to find me the best prices on policies! She makes getting insurance stress free

  I have been an agent here at Superior for 5 years now and I have over 20 years experience in the insurance industry. I am currently a licensed NC & SC Property & Casualty and Life & Health Insurance Agent. I am a customer and I have my family members and friends insurance here as well. I can honestly say that we employees try our best to do what we can to help our customers with their insurance needs. We are open 6 days a week till at least 7 pm to give our customers ample time to handle their insurance needs.

  Rosalynn called me this morning and told me great news about a cheaper insurance. She was professional and courteous. Thanks! -Jacob w

  Great experience from the owner Matt. I Had Allstate and the rates began to increase substantially when we tried to add a new family driver. Matt was courteous and made us feel comfortable. He was patient and looked at many options to choose from and gave a recommendation that saved us hundreds a month. Yes a month. We felt as if we were doing business with friends. Thanks for all your assistance and we truly will recommend Superior and you Matt to our friends and family. Alan K.

  This is by far the best company I have ever used to get car insurance. Got an incredibly affordable rate for my new vehicle and I could not be happier. The customer service was incredible and very helpful. I would highly recommend using this company to anybody!

  Rosalynn helped me get a great price on a new auto insurance policy after finding out how much my premiums with Progressive were going up. She got us signed up with National General with a great rate. Rosalynn was very kind and pleasant to speak to, and I will definitely be using this company to reshop insurance next year! Thank you, Rosalynn!!

  They are the absolute best!! They work very well and are so professional! The help you receive from them is wonderful! Keep it up superior ? Karen and Jennifer have help me the most and I love them very much! Also the owner Matt is wonderful!!!

  This agency has some of the best customer service around. No automated system here. An actual, live person answers the phone! The homeowner agent, Kris Davis..... saved me hundreds on my house insurance! Add the fact they have extended business hours..... golden!

  Our agent Rosalynn Guzman is the most professional and outstanding agent we’ve ever inquired with. She cut our monthly bill by over $300. She is honest and cares about your best interests. Our family is Hispanic and she has shown us tons of love. Go see her, you will never regret it!

  I had such an amazing insurance experience with Superior Insurance!!! Matthew Nakovich is not only well acknowledged in all things insurance, but he is also very patient and professional! He got me an awesome quote!!!! He didn't mind answering all of my questions either, and made me feel valued for my time and business! He personalized my insurance needs and made the entire process easy and quick! 5 stars to Matthew and his team!

  Matt, has always handled my needs, my concerns, any of my changes, being very professional ,kind, n polite, n very quick in giving me any n all services that I had need of at there store: on Carolina Beach rd. Wilmington NC. And over the phone. He has personally gone over n above for all my concerns. If I could I would give him " 10 stars " not 5 his service as always been way above a 5 star.the whole Team is Great,been with them a few years, n have worked with Karen, n Roselyn n They Too have always been Great to work with . Caring polite, n quick to reach your needs

  Griffin Nakovich may be the finest young professional I have had the pleasure of interacting with. From start to finish, I had all my needs taken care of and I felt like a priority. If you're looking for someone who has your best interests in mind with insurance, Griffin is your guy!

  Excellent customer service! Super friendly staff that is very helpful with all of my insurance needs. Highly recommend.

  Griffin was very understanding and very helping they went the extra mile to help me with my car policy and helping me understand my car insurance and had a very great deal of patience these people really care about their customers.

  My wife and I ate forever great full to Ruby who has helped us in talking to our insurance company which is national general and in helping us close a false claim that was made under our policy!!! Thank u so much Ruby for helping us u’re the best

  5-star experience with Karen from Superior! She found us a great policy and saved us time from shopping around and comparing quotes. To make a long story short, she got us better coverage AND a better rate than we had before. I thought this process would be complicated because the property is sort of a unique situation, but she made it easy as 1-2-3. On top of that, she was a pleasure to work with. Definitely recommend!

  Fantastic agency! Everyone is friendly and have great personalities. Competitive insurance rates and they really go that extra mile! Highly recommend

  Amazing people. They helped me find my clients the best rate for their auto insurance. Rosalynn, Ruby, and Matthew are the best. If you have friends or family that needs to drop their insurance, give these folks a shot. You will not be disappointed. Thank you superior insurance.

  Robert Hyman provided the best customer service we have ever received. He was so patient and informative. He saved us a great amount of money. I would recommend Superior Insurance to all.

  Rosie has been super helpful, helped me search for cheaper insurance without even asking or thinking I could till at a later time. So easy to speak with, informative and the best to work with!!

  I absolutely love doing business with everyone in this office! I never met any of them face to face, but I feel like we’re family! Very attentive and always try to find the best offer for their clients. I know because I’ve been with them for 10 years and I’ve also saved many of my clients money by switching them to this office. If you want honesty, courtesy, and professionalism, call them NOW!

  Superior Insurance is such a warm and friendly place. Every time I go there I feel so at ease. The staff is awesome. I have had problems with my auto insurance but Superior is always there to get me through whatever mess I get myself into. Thank you Superior Insurance for caring so much about your customers. I give you 100 percent, you deserve it.